Frequently Asked Questions:
  • Where are the products sourced from?

Sharp & Flex personally designs the items. raw materials come from different destinations depending on the item, and it will be stated on the product page. We work closely with European based factories, storage facilities and service providers to ensure the best end results.

  • Do I need to be home to receive my order?
Yes someone needs to be home when the delivery arrives. You can contact UPS/FedEx/DHL/POSTNL for further information about the delivery-time or for help changing the delivery address.
  • What payment methods do you accept?
We offer all major payment methods :
PayPal, Amex, Visa, Mastercard, ApplePay, AmazonPay, GooglePay and iDEAL.
  • Do you have a catalog for your products?
No, we do not have a catalog since all our items can be viewed on our website. By having all our products on the website it is easier for us to constantly update the product information, therefore providing more accurate and current information to our customers.
  • Are the photos of your products close to reality and how can I be sure that the color I see on the screen is the real color of the item?
The photos of our products are taken professionally with a high resolution digital camera in a color-temperature controlled environment and the photos are then processed using Adobe Photoshop. The photos of the items are therefore, as close to reality as they can be. However, it also depends on the type, quality and age of the screen one uses to view the products and this can affect how the photos and colors are displayed on your own screen.
  • I have questions about a particular product, can someone help me?
We'd be happy to help! Get in touch via email (info@sharpandflex.com ) or contact us directly over the phone or our social pages.
  • Do You Ship Internationally?
Yes, we do! 🙂 However, since shipping charges vary depending on your package size and destination, please email us with your shipping address and the specific item(s) you'd like to order and we'll get back to you shortly with a shipping estimate.
  • Do you accept returns?

Please refer to our Returns policy in our footer.

  • Do you sell Wholesale?

Thanks for your interest! Please visit our Contactpage, and email us, tell us a little bit about your shop..

  • What are your terms and conditions?
Please find our Terms and Conditions in our footer menu.

Free and fast delivery

Free and fast delivery for all orders in Benelux.

Secure online payment

Payments are handled by the most secure provider in the Netherlands.

Easy returns

You have a 14 day reflection period after your purchase, during which you can make returns without worry.

Excellent service

Our team is available to answer all your questions and requests at any time.